As a policy, We do not offer returns or exchanges on products that are delivered in perfect condition as per the order placed.
However, we have a simple exchange policy under which you can exchange a product received in a damaged or defective condition only.
Please share the full video of opening the parcel, otherwise no exchange request will be entertained.
Jaipur Bandhej has a 48 hours exchange policy which means that you can request an exchange within 48 hours of receiving the product by you.
You can request an exchange via email at [email protected] or over phone at our customer care number+91 8105841348.
It’s important that the product is sent back in its original condition, original packaging, original manufacturer tags,
including the box/ manufacturer’s packaging if any, and all other items originally included with the product(s) delivered
(including any free or complimentary items).
Returns for replacement/refunds/exchange under certain scenarios will NOT be accepted as given below:
Request for return is made after 48 hours of receiving the product by you
Product is used or is not in its original condition. The product should not be washed or ironed.
Products are returned without its original packaging, freebies or accessories.
Product was damaged after use/opening.
Missing manufacturer tag.
All the CUSTOMIZED products will not be exchanged or return.
Order Once Placed would not be cancelled.
Note: Replacement is subject to availability of stock. In case a replacement cannot be made by us, we will initiate a full refund.